Be in touch with your customers
Live chat, Online Reception, Remote Front Desk, Screen Sharing
Use Cases
Free Live Chat Widget
For your website
Online Reception
For your hotel or rental property
Remote Front Desk
For your hotel
Online Reception
For a car or bike rental company
Any Website
Answer questions, solve problems, increase conversions
Add live chat to your website and talk with your website visitors in real-time
Embed in a website in 1 minute
Just copy the ready line of code and paste it into your website code
How embed widget ?Remote sharing of visitor screen
A unique opportunity to help the client by directly observing his screen with an active pointer
Click for demoGateway for Messenger, Viber, Telegram
Your clients can communicate through instant messengers right from their phone
How the gateway work?Built-in translation for any language
Instant translation of messages written in any language into yours
Audio and video 2-ways chats
Two-way video and audio chat opens up new possibilities
Real-time visitors monitor
Track who is currently viewing your site with the ability to initiate a chat from your side
Hotels and Rental
Online reception, where your guest will find everything they need, include your help with any questions 24/7.
Ready to go immediately. No website required.
No website required
The service is ready to work immediately. All that's needed is to print QR-stickers and place them in the necessary places
Live Chat
With Online Reception, your guests can communicate with you through the built-in chat with Messenger, Telegram and Viber support
Maps and Directions
Navigation to your property, parking, etc. with one click
Places
Places catalog (restaurants, transport, establishments) with maps and directions
Weather
Local weather, detailed hourly and weekly forecasts
QR-sticker editor
Built-in editor, with which you can print bright QR-stickers in a couple of minutes
Hotels
With one click, your guests can make a video call to your administrator
Ready to go immediately. No website required.
No website required
The service is ready to work immediately. All that's needed is to install a tablet on your Front Desk counter
Live Video Chat
With one click, your guests can make a video call to your administrator who will check-in or help resolve any issue as if he or she were at the front desk.
Staff resources
By using a Remote Front Desk as the main point of service or as an additional support for your on-site staff, you can make the most of your human resources and adapt to the flow of guests.
Weather
Local weather, detailed hourly and weekly forecasts
Wi-Fi
QR-code code to quickly connect guests to the hotel Wi-Fi and Online Reception
Car/Bike hiring
Online reception, where your customers will find everything they need, include SOS assistance and your help with any questions 24/7.
Ready to go immediately. No website required.
No website required
The service is ready to work immediately. All that's needed is to print QR-stickers and place them in the necessary places
Live Chat
With Online Reception, your guests can communicate with you through the built-in chat with Messenger, Telegram and Viber support
Maps and Directions
Navigation to Pick-up and Return points, parking, airports, etc with one click
SOS Assistance
SOS assistance with obtaining the customer's location
Weather
Local weather, detailed hourly and weekly forecasts
QR-sticker editor
Built-in editor, with which you can print bright QR-stickers in a couple of minutes
Try CHAT4 today
Service that is always with you
No credit card required • Free plan available • No website required
- help_outlineFAQ Frequently Asked Questionsexpand_moreGeneral QuestionsChat ListCreate new chatClick the button `Create new chat`.
Fill in all the fields of the form.
Save the form.How many chats can I create?The number of chats depends on the selected subscription type.SettingsOperatorsConnect operatorClick `Links and QR codes to connect support team members.`
Connect the operator in several ways:
1. Provide your operator for scanning the QR-code of a convenient communication channel in the form of a picture or photo.
& emsp; Click on it with the right mouse button and select `Save image as ...`
2. Follow the direct link of a convenient communication channel.
3. Copy the link to the clipboard and send it to the operator by email or in any other convenient way.Set the operator access level.Select the one you need in the window:
1. SUPERVISOR - communicates with clients in the chat and monitors the work of operators.
2. operator - only communicates with clients in the chat.How many operators can I connect?The number of operators is not limited.General Profile SettingsProfileCorrect the information entered during registration.Customize the user menu in chatSlide the switches to display the desired information in the chat.Operating hoursSet the switch to the desired position:
1. Around the clock - if operators can respond to customers at any time of the day.
2. Schedule - set working hours daily and schedule operator days off.
& emsp; a) Select the behavior of the widget outside of working hours in the window.
& emsp; & emsp; You can change the basic text of the message about the unavailability of the widget and sending an e-mail.
& emsp; b) Select the behavior of messengers in the box after hours.
& emsp; & emsp; You can change the basic text of the message about the unavailability of instant messengers.Notifications for unanswered messagesEnable (switch to the right) or disable (switch to the left) the reminder.
1. First reminder - set the switch to the desired position and specify the delay interval in minutes.
2. Second reminder - set the switch to the desired position and specify the delay interval in minutes.Bots- Connect Viber, Telegram or Facebook messengers to the chat:
& emsp; 1. Via CHAT4 gateway by moving the switch to the left.
& emsp; 2. Through your bot, move the switch to the right and write the code in the `token` field.
- Connect clients to the chat in several ways:
& emsp; 1. Provide for scanning the QR-code of a convenient communication channel in the form of a picture or photo.
& emsp; & emsp; Click on it with the right mouse button and select `Save picture as ...`
& emsp; 2. Send the client a direct link to a convenient communication channel in any convenient way.WidgetWidgetAdjust the view of the widget:
& emsp; 1. Button shape - section“ Button corners radius ”.
& emsp; 2. Button Color - Button Background palette.
& emsp; 3. Image inside the button - section“ Widget button icon ”.
& emsp; & emsp; You can enable“ Custom button icon ”by specifying the link (URL) of the image.
& emsp; 4. The size of the image inside the button - section `Icon size`.Widget sliderAdjust the button slider view:
& emsp; 1. Slider color - section“ Slider ”, palette“ Background ”.
& emsp; 2. Slider text color - Slider section, Text Color palette.
& emsp; 3. Slider text - You can change the base text.Web chatAdjust the type of Web chat:
& emsp; 1. Header Background Palette.
& emsp; 2. Header Color palette.
& emsp; 3. Submit Icon palette.
& emsp; 4. Close Icon Palette.ChannelsConnect the communication channels convenient for you:
& emsp; - Enable - Move the switch to the right.
& emsp; - Disable - move the switch to the left.Place the widget on your siteClick `Copy to clipboard` and paste the code right before the closing HTML tag