First of all, Sign Up
The easiest way to do this is with a Google
A credit card is not required for registration.
When registering without the help of accounts in social networks, you will receive an email with an activation link in your mailbox
The main screen where you will be taken after a successful Sign In/Sign Up
This page contains a list of all Projects
available to you.
These are projects created by you and projects shared with you by other users.
For each project
, buttons are available to open the Team Messenger
for this project.
In the upper right corner there is a button to create a new project.
Create a new Project
In the upper right corner there is a button to create a New Project
To create a new project, you need to fill in several fields.
In the field Your logo URL
, insert a link to the logo placed on your website. You can get this link by opening your website, right-click on your logo image, and choose Copy Image Address
You can create an unlimited number of independent projects (may depend on subscription plan)
Each individual project will allow you to embed an online chat into a website and/or use the Online Reception
The Agent's team and settings for each project are independent.
Set up your project
Depending on the type of project, you may need to adjust certain settings.
For example, you can set up the Project name, logo, working hours, the text of messages during the non-working period, notifications about unanswered messages, using your Viber/Telegram/Messenger bots instead of a universal gateway, etc.
Invite your teammates
An unlimited number of users with agent or administrator rights can participate in each project.
To invite a new user, go to the Settings of the created project by clicking the "Settings" button and on the Teams tab, then click "Add User"
An email will be sent to the address you specified with an offer to Sign Up in the system and connect to your project
* Your account with administrator rights is added to the team automatically when you create a project
Embed the CHAT4 Widget
In order for CHAT4 widget to start working on your website, you need to place our widget code.
You can find your code in the “Website Widget”
tab of the Project settings.Check out
our installation guides for some of the most popular content management systems (WordPress, Shopify, Joomla, Drupal, Wix etc.) and Google Tag Manager. If you need help or can’t get something to work, chat with us and we’ll help you through it.More details here
Set up Online Reception
Print or order from the agency plates and stickers with the QR-code
You can use the built-in editor to customize your QR-code
signs and stickers.
You can also download ready-made QR-codes
and order the production of plates and stickers in a professional agencyMore details here
Click on the number of Visitors
in the project line to open a panel in which you will receive information about the current online visitors of your website
This list also includes users who are currently on your Online Reception
New users who have not yet activated the widget are not included in the list